You have two separate options, one to scan to see results and another to add points to some frequent player system. Had to play around for another 10 minutes until I found out that there are two options on the camera scan screen. Finally got that and then went to scan my ticket and the only notice I got was that some tomfoolery points were added. I couldn’t understand why I can’t input my birthdate until I noticed the popup calendar at the bottom right corner of my iPhone 13 Pro Max screen. It took me 20 minutes to figure out how to set up a profile. And they can’t even manage a contract for a lotto app that’s usable. $80 million…that’s how much the great state of Kansas made last fiscal year through lotto sales. Our team has been working on a number of updates to help resolve this issue. Thank you for being a PlayOn member! We are always striving to create the best user experience as possible and your feedback is valuable to us. Could be but I haven’t experienced any problems with any of the other apps on my phone. I guess I am supposed to believe that my phone is the only one that has had a problem since updating to iOS 14 and 14.1. And calling attention to the problem has been fruitless. I wanted to see the winners of the three second chance drawings I had entered, and I cannot. If one or two features aren’t working properly, how can I rely on any of the others. Can’t find anything about how the millionaire raffle is going using the app, although the website has that info. Discovered today that when I’m using the news feed and I’m directed to the promotion page to see details that I just get another copy of that promotion with instructions to see the promotion page for details and that’s all there is. It’s clear to me that they don’t actually read the complaints and just send the standard cheat sheet responses. Contacted them 4 times now and they keep asking for the same info which I have told them 4 times now. Like the Silverado game and the horse race game and the balloon game offered here to clarify what I mean by “earning free points with those games”. Now I have trouble with earning the free points they offer with those games.
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